Since 1978 John Bisnar has striven for excellence in client experience. John built his law practice with the goal in mind that his clients would never be treated how he was treated when he had a car accident years ago. Bisnar Chase has always focused on providing a client experience second to none.
Of the client experience forms submitted, on average, the professionalism, customer service, legal ability, quality of representation, response time to needs, and expectations met were rated 10.
Video Testimonials
$11 Million Dollar Facility Negligence Verdict
I'm going to tell everybody about Bisnar Chase. You have to meet with Gavin Long, he is the guy. Gavin was a Godsend for me.
- Cindy Cunningham, former client
California Personal Injury Attorney
John Bisnar is like family, he really took care of us. I'm so happy that we found Bisnar Chase. They've been outstanding. They kept us informed with what's going on with the case.
- Maria Chan, former client
Orange County Personal Injury Lawyer Video
My first impression of Bisnar Chase is I really felt that they cared about me. They made me feel special. I was confident in them. I knew that they would help me.
- Gloria Levesque, former client
California Personal Injury Lawyer Video
I'm going to tell everybody about Bisnar Chase. You have to meet with Gavin Long, he is the guy. Gavin was a Godsend for me.
- Gloria Levesque, former client
Orange County Car Accident Lawyer Video
I'm going to tell everybody about Bisnar Chase. You have to meet with Gavin Long, he is the guy. Gavin was a Godsend for me.
- Cindy Cunningham, former client
Written Testimonials
Bisnar Chase provided outstanding service in negotiating with the other person's insurance company. They worked hard to get me the best settlement and the turn around time was fast. On a scale of 1 to 10 I'd have to give the staff and attorneys of Bisnar Chase a 10.
- J. McMillan, former client
I knew I made the right choice with Bisnar Chase because they went above and beyond to help. I especially want to thank Colleen and Chris for meeting all my needs and walking me through every piece of information. You have excellent employees in this firm! I was treated like family and the service and professionalism was above and beyond.
- M. Cheng, former client
I was originally referred to Bisnar Chase by my uncle and have used them for two cases I was involved in. The staff was courteous and answered my calls and emails in a timely manner. They really worked hard for a higher payout in my case and kept me informed along the way. I even received an extra check by first class mail that I didn't expect. Exceptional Service!
- E. Shaffer, former client
I retired last January after 20+ years of doing house counsel defense (first for Farmers, then Mercury Insurance). Always enjoyed dealing with your firm. You were aggressive, knowledgeable, had good cases; I knew I was in for a fight when I'd first be assigned a case and saw that Bisnar Chase was to be my opponent. But I also knew that I'd be dealing with professionals and never had to worry about watching my back!
- Michael Hargis, former insurance house defense
I [want to] share how grateful we at CTH are for your generous donation of over one hundred and fifty new backpacks. Also, thank you for providing the backpacks with toiletries and a wash cloth. Backpacks are one of our most sought after items by people who live on the streets. Acquiring new or even used backpacks can be a challenge for us and your donation is very appreciated by CTH and the homeless. With Bisnar/Chase’s generous donation CTH will be able to reach out and support those who need it the most.
- Mitchell Raff, Director of “Clothing the Homeless” (CTH) of Orange County
Everything they said they would do, was done! The worst part of my experience with Bisnar Chase was when the case was finalized and I felt like I'd lose the friendship I established with the firm. I always appreciated the kindness I was shown by the staff when I was in the office. My overall feeling of Bisnar Chase was that I was represented by the best law firm in California.
- L. Jones, former client
Social Reviews
CLIENT REVIEWS OF BISNAR CHASE
I don’t even know where to start, because I really wanted to write this recommendation even if there was no star or rating to be given!
My daughter and I were in a bad car accident in 2011. She received a broke jaw, broken pelvic, broken arm, and a ruptured ear drum. I prayed to the lord while I was in ICU to guide me and send me to the right attorney that would help me and my daughter and not just look at us as a monetary opportunity. After much research I choose Bisnar Chase.
After spending 2 months in the ICU, we were in a long recovery process. Learning to walk, to eat due to wire shut for months! Back to the basic all over again…
4 years later it just came to an end! I tell you I have 2 different paralegals assisting me but Colleen Cadogan was the best I had this past year…
This lady, emailed me, called me, send me words of encouragement almost every week! When I least expect it and I had a horrible day or had many questions and concerns she was there! As the paralegal doing her job, but also as a human being, a mother, a wife….just genuinely concern for my daughter and I.
As the case came to a close….I will always remember the team of professionals and I would recommended Bisnar Chase to anyone….and be patient, patience
After a bad accident, we were lost on how to handle the insurance agents, the paperwork involved and the claims representatives. We contacted Bisnar Chase and they took care of everything. It gave us the peace of mind we needed to heal. I am very impressed with their level of professionalism and their compassion. We definitely recommend Bisnar Chase.
I have used Bisnar and Chase twice now, both for car accidents. Each time I received a fair settlement and honestly received more than I expected. The entire team of Bisnar and Chase were professional, courteous and friendly. The paralegals there are top notch! I cannot express enough how much I appreciated the constant communication from them and how they explained things I didn't understand in such a way that I could. Will I ever use them again? I only hope not to get into another car accident ever so that I don't have to, but I will definitely use them if I do (knock on wood I don't). I highly recommend Bisnar and Chase if you are considering hiring a lawyer for an automobile accident.
Great people in this office, everyone was really helpful explaining everything. I was referred by my aunt for my car accident in October and the case went pretty fast. No problems and very professional. I was kept in the loop thru [sic] the whole process and was able to get a better settlement than my insurance company said I would. I cant really compare them to other law firms because it was the first time I had to use an attorney, but my bad experience with the car accident was handled as good as I could have hoped.
Bisnar Chase is an outstanding firm. After working with them for several years, I have been consistently impressed by their expertise and willingness to help. I highly recommend this firm.
September 15, 2012, I was T-Boned by a lady at 45 miles an hour, who was busy adjusting her GPS instead of watching where she was going. Needless to say the next few moments were very important. After thanking God that I was not paralyzed, I made sure that after I called my wife that the second call was going to be to Bisnar & Chase. I am familiar with this fine law firm because both my wife and daughter were in a car accident in 2008 and Bisnar & Chase came to our aid. From all the staff to Mr Bisnar himself, they came through for me as they did for my family 5 years ago. The outcome of my case was more than I expected. I have nothing but high praise for Bisnar & Chase and would highly recommend them without question. Dr. Harley Howard
John Bisnar and Brian chase were a gift from god. I had a lot of questions and no answers after my car accident and they were able to satisfy all of my needs throughout the duration of my case. I received a great settlement, things moved quickly, and they still keep in contact with me to see how I am doing. Really great law firm.
Like Danielle, I have been waiting a long time to review Bisnar Chase too. My review is a little different, however. I have only experienced a friendly staff (especially the receptionist Loraine) that treats everyone of their clients like they are movie stars. If I had a friend that was in an accident these guys would be the first people I would send them to.
I would like to thank Bisnar and Chase for the wonderful job that they accomplished on my personal injury case. They were very professional and extremely effective. Thanks again.
My grandson and I were involved in a roll-over accident in which he broke his ankle, and I broke my neck. Unfortunately it was caused by a hit and run driver who got away. One call to Bisnar/Chase and they came right away. Of course, my case took about 3 years to settle, but Bisnar/Chase was there to inform me every step of the way as to what was going on. They answer calls and emails right away, and I was never left wondering what was going on. The whole staff is caring and friendly and everyone there treated us like family. Not to mention the fact that they never seemed to forget you, by sending birthday cards with BaskinRobbin gift cards and on New Years they always sent the fancy fortune cookies! I always thought that was very thoughtful and caring of them. I had nothing but a positive experience with them and I would recommend Bisnar/Chase to all of my friends and family or to anyone who is in need of legal help.
John Bisnar was so professional and caring. When I found myself in this situation and never having a car accident before I didn't know what steps to take. Mr. Bisnar explained every single detail to me and what to expect. His staff was amazing, friendly and seemed to really care about me as a person. I lost all doubt I may have had about dealing with personal injury lawyers and couldn't be happier with the level of service I received. I was constantly updated on my case status and received far more from my settlement than I expected.
My sister in law referred me to Bisnar Chase after I was rear ended on the 405 in January. They went over everything with me for best and worst case scenarios of my car accident claim. I fully knew what to expect and was informed every step of the way. That was a major factor to me! In addition to my settlement which I was really happy with, I couldn't believe how great their whole staff treated me. I really felt like me as a person mattered a lot to them. Would highly recommend!
I am very pleased with the results this law firm obtained for me. Their professionalism, attentiveness and friendliness was outstanding. They listened to me, answered my questions, advised me and kept me informed. A truck hit my car causing me serious injuries, medical bills, lost time from work and damaged to my car. They took care of everything wonderfully. They helped with getting my car repaired and a rental car. They helped me get medical help. They got my doctor bills paid, kept me from having to go to court and obtained a settlement for me beyond my expectations. Four of my family members have used these guys and had equally good experiences. One of my relatives consulted with them and got great advise about handling her matter. Mr. Bisnar told her she didn't need an attorney and told her how to handle it. She couldn't believe the compassion and great advise, especially without a fee. Mr. Bisnar helped my brother-in-law get a multiple six-figure recovery in an employment law dispute. Starting with the receptionist, my paralegal, the paralegal supervisor, Mrs. De La Torre, Mrs. Barker and Mr. Bisnar himself, everyone was helpful, friendly and professional. It was a refreshing experience after a bad accident. They send me a birthday card with a Baskin Robins gift certificate every year. In January they send me chocolate dipped fortune cookies. They have even offered me Lakers' tickets. They certainly didn't forget me after my case was done.
I went to them from a recommendation from my tax attorney. They have a good rap, and they talk the talk, so far they have walked the walk. I will update after the court case happens. The communication is fantastic, my case isn't worth a lot, but it would appear like they enjoy their work, rather than trying to leech out my money. They don't bill me for every phone call, which is nice!! I would recommend them as well, very professional and efficient.
Undoubtedly the best firm I've ever encountered. It's not a huge firm, as I only worked with a few people, but it felt like a real place where work gets done. I never felt like a little person, as my case wasn't small, but it wasn't huge either. I know lawyers have gotten a bad rap, but these guys bring the word classy back to law. I definitely can recommend these guys.
I put up something about these guys before, but its gone now...
I had a really good experience with this firm. I didn't have a huge case, but they still called me on a regular basis and wrapped things up pretty quickly after I finished treating.
I had a really good experience with this firm.
INTEGRITY, CONFIDENCE AND THOROUGHNESS-THIS FIRM IS AMAZING!
when my German Shepherd was falsely accused of biting a child, I thought, who better than the best personal injury attorney out there to ask for advise?
Researched best attorneys in OC for dog bites, and was directed to the law firm of Bisnar and Chase.
To say I was astounded at the depth of the response I received to my online enquiry is an understatement. Upfront they said they weren't defense attorneys, but (after winning numerous severe dog bite cases over the years) they took the time to line item their opinion of how events would unfold (putting my mind at ease).
In this day and age, the fact they took the time out of their busy day to respond so thoroughly to a cry for help ( inwhich they had absolutely nothing to gain), speaks volumns about the integrity of this firm. I wouldn't hesitate to use them, or refer them.
These people were so unbelievably nice. When you go to a personal injury law firm, you dont expect to like the people that are representing you. They did a great job with my case and kept me informed throughout the whole process. Definite 5 stars.
I wanted to wait to put this up until I receive my check. I had a great experience with this firm. My attorney did a great job and I had a great result. I dont know of they are different than they used to be, but they were exactly what I was looking for.
Great experience all around. Their staff was friendly and helpful throughout the entire process. They forward all of your fees till your case gets resolved.